Please read these Terms & Conditions carefully before opening an account on 9joya. All your rights, responsibilities, and rules for using the platform are clearly set out here in Bengali.
Here are six key points to know before reading the full details.
9joya's services are available to individuals aged 18 and above only. Accounts cannot be activated without age verification, and any account found to belong to a minor will be closed immediately.
Each player may register only one account. Opening multiple accounts is strictly prohibited and may result in all accounts being closed and balances forfeited.
All bonuses are subject to wagering requirements. A specified amount must be wagered before any bonus funds can be withdrawn — withdrawals are not permitted until the requirements are met.
Identity verification (KYC) must be completed prior to withdrawal. A copy of your National ID or passport is required. All information is kept strictly confidential.
All games on 9joya are RNG-certified. Any attempt at fraud or manipulation will result in permanent suspension of the account involved.
9joya is committed to responsible gaming. Deposit limits, self-exclusion, and gaming breaks are always available — take control of your own protection.
9joya ( hereinafter referred to as "the Platform" or "we") operates an online betting and gaming service for players in Bangladesh and internationally. By using this website or mobile app, you are deemed to have automatically accepted these Terms & Conditions.
It is your responsibility to read these Terms & Conditions in full before accessing 9joya or creating an account. They have been written in Bengali so every player in Bangladesh can understand them easily. If any part is unclear, please contact our support team.
Important: These Terms & Conditions constitute a legal agreement. By using the platform, you confirm that you are 18 years of age or older and that online gaming is legally permitted in your jurisdiction.
9joya reserves the right to update these terms and conditions at any time. Notice of changes will be posted on the platform, and your continued use after any update will be considered acceptance of the revised terms.
To open an account at 9joya, the following conditions must be met:
To ensure security, 9joya verifies the identity of all new account holders through a Know Your Customer (KYC) process. The following documents may be required before your first withdrawal or in the case of a large win:
Withdrawals may be delayed until KYC verification is complete. We recommend completing your KYC as soon as you register.
9joya supports the most popular payment methods in Bangladesh. We are committed to providing easy, fast, and secure transactions.
Quick Deposit: Deposits via bKash and Nagad are typically Within 5 minutes Credited to your account. Bank transfers may take 1–3 business days.
All deposits are processed in Bangladeshi Taka (BDT). Deposits made in foreign currencies will be subject to the applicable exchange rate. Deposits from third-party accounts are strictly prohibited.
Withdrawing your winnings at 9joya is straightforward and transparent. However, certain rules apply to ensure security and prevent fraud.
Withdrawals may experience slight delays during peak hours (8 PM–12 AM). For urgent matters, please contact us via live chat.
9joya offers a variety of bonuses and promotions. Each bonus is subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.
Please Note: Multiple bonuses cannot be used simultaneously. The next bonus will activate only after the wagering on the current one is complete. Evidence of bonus abuse will result in account suspension.
All betting and gaming activities on 9joya are governed by the general rules below. Individual games may have additional rules, which will be stated on the respective game page.
The following activities are strictly prohibited on 9joya. Violating these prohibitions may result in immediate account closure and forfeiture of all balances:
If any fraudulent or illegal activity is detected, 9joya reserves the right to report it to the relevant authorities. 9joya accepts no legal liability in such cases.
9joya may temporarily suspend or permanently close an account under any of the following circumstances:
If you wish to close your account voluntarily, please contact our support team. If you have a valid balance, your account will be closed once the withdrawal process has been completed.
9joya believes gaming is entertainment — not a source of income. That's why we take responsible gaming seriously. The well-being and happiness of every player matters more to us than profit.
If you or someone you care about feels that gaming is becoming an addiction, please reach out to Responsible Gaming Visit the page or reach out to our support team. Asking for help is a sign of strength.
9joya takes the protection of your personal information seriously. We comply with international data protection regulations. Full details on how your data is collected, stored, and used can be found in our Privacy Policy.
9joya shall not be held liable in the following circumstances:
In any dispute, 9joya's decision shall be considered final. However, you may appeal through our support team, and every appeal will be reviewed impartially.
9joya reserves the right to amend these terms and conditions, in part or in full, at any time. For significant changes, account holders will be notified in advance via email or platform notification.
Continued use of the platform after any changes take effect will be deemed automatic acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.
These Terms & Conditions have been prepared in Bengali for the convenience of Bangladeshi players. In the event of a legal dispute, English Version Will be considered authoritative.